Last Updated: April 2026

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At Verandah & Co., we value your trust as much as your style. This policy outlines how we handle your personal information with care, transparency, and respect for your privacy in accordance with the Australian Privacy Principles.

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1. Information We Collect

To provide you with the best Verandah & Co. experience, we collect information you provide directly to us, such as:

• Identity & Contact: Your name, email address, shipping address, and phone number.

• Transaction Details: Records of the beautiful pieces you’ve purchased and your payment preferences (processed securely via our payment gateways).

• Digital Footprint: Information about how you interact with our site, including your IP address and browsing behavior, collected via cookies to help us improve your experience.

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2. How We Use Your Data

We use your information to keep our world turning, specifically to:

• Process and deliver your orders to your doorstep.

• Communicate with you about your purchases or respond to your inquiries.

• Send you "Modernly Cozy" inspiration and updates (only if you’ve opted in, and you can opt out at any time).

• Ensure our website remains secure and tailored to our community’s needs.

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3. Disclosure of Information

We don’t sell your data—period. We only share necessary information with trusted third parties who help us serve you, such as:

• Delivery Partners: Courier services to get your garden and home finds to you.

• Payment Providers: Secure gateways to process your transactions.

• Professional Advisers: Only when necessary for legal or business compliance.

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4. Security & Storage

Your data is stored securely, often using cloud-based servers. We take all reasonable steps to protect your personal information from misuse, loss, or unauthorized access. While we strive for perfection, no method of transmission over the internet is 100% secure, so we encourage you to use strong passwords and secure networks.

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5. Your Rights & Access

Under Australian law, you have the right to:

• Request access to the personal information we hold about you.

• Ask us to correct any inaccuracies.

• Withdraw your consent for marketing communications at any time.

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6. Get in Touch

If you have questions about your privacy or wish to make a complaint, please reach out to us on our Contact page.